FAQ

 

Frequently Asked Questions

Here is a list of your most commonly asked questions

1. I've won an award! How do I claim this or get reimbursed?

If you are a current ASI member, the claiming process is done via the member profile. 
Wait for a system-generated email to prompt you to login. 
On the green horizontal bar, click on 'Applications'.  Click on the green 'claim' button and follow the prompts.

If you are not a current ASI member, you will need to contact us for a manual claim form.  

2. I'd like to join ASI membership but I don't know 2 current ASI Members who can act as my Nominators.

🔘 Are you based in Australia or New Zealand?  If so, locate your Branch Councillor and ask if they can act as one Nominator and suggest another Nominator, or contact us with some additional information such as a C.V., an institute biography page url, or LinkedIn profile.

🔘Are you based outside of Australia or New Zealand?  If so, contact us with at least 2 of the following: C.V., institute biography page url, or LinkedIn profile.

3. What is my member number?

Log in to your member profile by navigating to the top right corner of the ASI website. 
Then on the green horizontal bar, click on 'Home'.  You should see your member number, the year of your membership, and what your member status is.

4. Am I a current member?

Log in to your member profile by navigating to the top right corner of the ASI website. 
Then on the green horizontal bar, click on 'Home'.  You should see your member number, the year of your membership, and what your member status is.

5. How do I renew my membership?

First, make sure you know which email address you have registered with ASI. 
Then simply click on the below.

Click here to renew

🔘 Is your last held membership dated last year? If so, simply pay your membership fee.

🔘 Is your last held membership dated the year before last year? The renewal link above will detect whether your membership has expired.  You will be prompted to provide names and email addresses of 2 current members willing to act as your Nominators.

6.  I'm not sure if I am receiving all ASI emails. What do I do?

We have so many great opportunities for awards and funding to tell you about, which means you should be receiving between 1-3 emails from us per week if you are an ASI member.  

The 2 email addresses you will receive ASI emails from are:

ℹ️ To make sure you receive ASI emails, please add these email addresses to your address books or 'safe sender's' list, or contact your organisation's I.T. department to 'whitelist' (allow) these 2 addresses.

Due to our extensive membership, we need to email large lists of people and because of this, our emails can get caught up in institute spam filters. Please take two minutes now to ensure you receive all ASI communications.

If you are a former member, you will also continue to receive ASI emails unless you unsubscribe in the footer.

© ASI 2021

ABN 76 330 189 856 | ARBN 084 971 559 | CAV A0016266B